Proactive IT management for organisations

What is IT management?

Previder is a professional IT service provider that offers you the best IT solutions. Providing IT management is an important part of this. It ensures that the availability and operation of your IT environment is optimally guaranteed. Previder manages your IT so that you can concentrate on your core business. Specifically for the management of servers, server applications and any links to cloud services, Previder uses a tiered model so that it is clear exactly what you can expect from our services for each component. The overview below shows the various IT components which can be managed by us.

Which IT do we manage?

If you decide to entrust your IT management to Previder, you can be assured of qualified professionals working day and night to keep your IT environment in optimum condition. We offer our software and equipment management services at a fixed monthly rate and with transparent guidelines, so you always know where you stand. We distinguish between IT Support and IT Management. Our IT service desk is all about support.

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IT management at Previder

Previder's IT management services cover various aspects. We aim to manage your IT environment efficiently, with flexible options to meet specific needs.

Previder offers management services for software and equipment, with experienced staff working 24/7 to keep your IT environment optimal. Rates are transparent and set on a monthly basis.

We always do this

Previder offers both proactive and reactive services, including advanced monitoring, incident resolution during office hours, analysis of recurring disruptions and planned preventive maintenance.

We do this when necessary

Depending on the components and options, additional services may be provided, such as application monitoring, certificate management, monitoring of backup processes and anti-malware management.

We do this at your request

Upon request, changes and service requests can be made, and we provide 24/7 support for Prio 1 out-of-hours failures.

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IT management as a success factor

Managing IT is increasingly seen as a crucial factor in the success of organisations. However, it is also becoming increasingly complex, as IT and its management consists of many facets. From workplace management to network management and from security to application management. Effective IT management today is essential to streamline business processes, secure data and allow employees to work productively. When managing IT, think about:

• How do you ensure that employees work efficiently (hybrid) anytime, anywhere?
• How do you keep ransomware and other cyber attacks at bay and stay on top of the latest developments?
• How can you use data intelligently to optimise processes?
• What is the most suitable infrastructure: having your own data centre or outsourcing data services to external providers?

Outsourcing IT management

For the average organisation, having its own excellent people in all those different positions in the IT field is no big deal. Good specialists are valuable employees - and they are incredibly hard to find in this day and age. So all in all, it is no wonder that IT management outsourcing has taken off.

By outsourcing IT management, organisations gain access to a pool of experienced and specialised IT professionals. Our experts can use their knowledge and skills in specific areas to optimise and maintain your organisation's IT infrastructure. Our IT experts always keep them up-to-date with the latest technologies and best practices, allowing your organisation to benefit from information technology management by the best IT administrators.

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IT management and access to our own 100% Dutch data centres

Previder has four of its own 100% Dutch data centres. Thanks to these data centres, Previder can offer significant benefits to anyone using our IT management service.

Our data centres are designed for maximum uptime and meet the highest standards for sustainability, security and integrity. Geographically separated and connected via a fibre-optic ring in the eastern Netherlands, we offer reliability and business continuity.

In addition, you benefit immediately from excellent connectivity, competitive pricing and seamless integration with cloud services, allowing digital operations to be optimised with infrastructure confidence.

From IT management to IT direction

Ultimately, this IT complexity combined with the tight labour market means that a director's role is thus emerging within organisations. The IT manager is no longer concerned with managing a team of system, application and network administrators, but instead directs an external IT service provider. He or she thinks about organisational challenges and how IT can play a role in them. In this, the IT service provider is often a sounding board. Also read our colleague André Stokkingreef's blog on this topic.

Also outsource IT management?

Are you also thinking about outsourcing your organisation's IT management? Then Previder is the partner you are looking for. As an experienced service provider with its own data centres, we will create a suitable, reliable and proven (cloud) platform for your organisation, which we will then manage in full. In such a way that you do not have to worry about it in the long term. Read more about this in our free cloud provider checklist.

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We know how IT management works

More and more of our customers (especially in the business market, housing corporations and healthcare) leave their IT environment and its IT management to us, and they do so with peace of mind. In addition, we can also help IT managers take on the director's role that is increasingly expected.

Managed Services

IT management & user support

Not only do we support IT managers and help them think about their new role, we are also the end-user's point of contact. We help employees use their digital workplace efficiently and optimally. To this end, our support is available both digitally and by phone. You can read how important this support is for a successful roll-out of IT in your organisation in this blog by Lisa Koetsier.