Managed Services from Previder
What is Managed Services?
Managed Services is literally outsourcing business processes, in this case your IT processes, to an external service provider. With our Managed Services, we manage and maintain your organisation's IT. The IT provider then manages your IT services.
What does a Managed Service Provider do?
As a Managed Service Provider (MSP), we take over the entire range of tasks from monitoring, managing and optimising IT infrastructure to storing your data. Finding good IT professionals in this labour market is one thing. Continuously developing, challenging and retaining them is the next challenge. At Previder, we are constantly investing in our people. New training courses, certifications and “learning on the job”: you are always guaranteed IT expertise and up-to-date knowledge with Previder as a Managed Service Provider.
Why Managed Services?
No more searching for good and affordable IT personnel in this tight labour market, less investment in hardware, software and maintenance and being able to focus on your core tasks again: just a few of the benefits you will enjoy if you use managed services. Do you want your IT to always work without having to worry about it? Are you looking for a party that helps you with everything you need, from strategy to management and from workplace to cloud? Then Previder is the IT partner for you.
What are the advantages of Managed Services?
The main advantages for choosing Managed Services are: focus on your core business, save costs, all IT fully facilitated, no expensive hardware of your own and your data stored in reliable data centres.
Focus on core business
When we take care of your IT, you can focus on your core business again! No more worries about system updates, backups, maintenance, security or monitoring. This will all be taken care of by Previder, so that you can focus on the growth of your organisation. Moreover, we have a real focus on it, enabling us to identify potential problems in time and prevent failures. Want to know more? Read all about it in this blog.
Cost-saving
Often, using managed services also means cost savings. Salaries of IT staff or hiring good IT people, hardware, maintenance, monitoring: it all costs money. A managed service provider (MSP) like Previder, because this is our core business and we do it on a large scale, can offer this to customers at a more attractive rate than the rates they pay when keeping it in-house. Moreover, using managed services at Previder not only saves on direct costs, but also indirect costs such as staff training and development, infrastructure upgrades and the risk of downtime.
Scalable & flexible: no proprietary hardware
When you invest in hardware yourself, you have to get by with the equipment you have. Not only do you have to reinvest when it becomes obsolete, but as your organisation and needs grow, it also becomes difficult to scale up in capacity. When you use our managed services, you don't have this problem. You always use up-to-date technology and can scale up and down in capacity whenever you want.
The benefits of our own data centres
Previder's Managed Services are offered from our own twin data centres. For you as a client, this brings several benefits, such as:
Uptime
Our data centres in Hengelo are located kilometres away from each other and network, cooling and power supply are designed for 100% uptime. We also have two more data centres in the south of the Netherlands.
Certifications
Previder's data centres are certified in accordance with crucial standards in the field of quality, environmental, privacy and information security management, including NEN 7510 and the ISO standards 9001, 14001, 27001, 27017 and 27018.
Data security
Your data is in a Dutch data centre from a Dutch owner, so no worries about data protection as with large US cloud providers.
Sustainability
Our data centres run on 100 percent green electricity and we pay a lot of attention to energy efficiency.
Complete offer
Whatever you need in Managed Services, from IaaS to PaaS and managed workplaces, we offer it stably and securely from our data centres.
Eye for the end user
With Managed Services from Previder, you don't even have to worry about whether your end users are using their workstations in the most efficient way. You can also count on us for professional end-user support.
Our professional end-user support is an essential part of our Managed Services. Our team of experts is always ready to answer questions, solve problems and provide technical support to your end-users. Whether it's software problems, hardware failures or general IT-related questions, we make sure your end-users get the help they need.
We also ensure that your end users can use their workstations in the most efficient way. We offer proactive management and monitoring of the IT infrastructure, so that any problems are detected and resolved early. Our experts ensure that the systems function optimally and that any bottlenecks are identified and addressed.
With Previder as a Managed Service Provider (MSP), you can rely on our expertise and experience to improve IT support for your end users. You can count on us to provide the right resources and solutions to ensure that your end users can work efficiently and be productive.
All advantages at a glance
No matter where your IT systems are located, Previder provides the support and management.
In case of a Prio 1 incident, you can count on our support even outside office hours.
Our specialists perform work remotely, ensuring efficiency and fast response times.
A permanent point of contact that monitors quality and optimises services.
We monitor and manage your IT infrastructure to optimise availability and performance.
Choose whether you want full or partial support, with the flexibility to combine support and management.
Prior to a PreSupport subscription, an intake takes place and annually we check the data and recommend improvements.
Overview of our Managed Services
PreSupport
Our subscription form for technical support, tailored to your organisation's needs.
PreControl
Complete management of networks, servers, storage and other IT components.
Service Management
Three levels of Service Management, Base, Advanced and Premium, focusing on process optimisation and collaboration.
Benieuwd naar de voordelen van managed services voor jóuw organisatie?
FAQ Managed Services
1. What are the costs of Managed Services at Previder?
Costs vary depending on the specific services and scope of the solutions required. Previder offers tailor-made pricing models and packages.
2. What about customisation options?
Previder provides customised solutions specifically tailored to your company's needs, regardless of sector.
3. How does Previder handle data security and privacy?
Previder follows strict protocols and data protection measures, and complies with NEN 7510 and ISO standards such as 9001, 14001, 27001, 27017 and 27018.
4. What are the eco-friendly initiatives of Previder's data centres?
The data centres run on 100% green electricity and a lot of attention is paid to energy efficiency and sustainability.
5. How flexible are Previder's services?
You can easily scale up or down in capacity and services, depending on your organisation's needs and growth.
6. What support services does Previder offer?
Previder offers, among other things, extensive end-user support, including hardware support, and proactive management and monitoring of IT infrastructure.
7. What certifications does Previder have?
Previder has certifications such as ISO 9001, 14001, 27001, 27017, 27018 and NEN 7510, which guarantee high quality and security.
8. What are the specific advantages of twin data centres?
The twin data centres offer benefits such as 99.999% uptime, high security, sustainability and scalable services, with redundant infrastructure spread across two locations.