Privacy statement

Previder respects your right to privacy. This policy provides an insight into what personal data and other information we may collect and how we might use it. Other important topics concerning your privacy and the protection of your personal data are also described.

We ask you:

Personal information

When visiting, registering and ordering on our website, you may be asked for your personal information to support your user experience. We collect information from you when you subscribe to a newsletter, respond to a survey or request information using the forms on our website.

How do we use your information?

We may use your information in the following ways:

  • To tailor the user experience to the visitor on website content and product offerings;
  • To improve our website and better serve the visitor;
  • To enable us to provide better service with answering customer service queries;
  • To send periodic emails related to your order, query, subscription.

How do we protect your information?

Our website regularly scanned for security holes and vulnerabilities to make your visit to our site as safe as possible. Your personal information is contained behind secure networks and can only be accessed by a limited number of authorised persons with special access rights to such systems, and are required to keep the information confidential. In addition, all information you provide is encrypted via Secure Socket Layer (SSL) technology. We implement a wide range of security measures to safeguard your personal information.

Processor Agreement

Processor continuously updates this information and informs users of changes in the measures taken to protect personal data against misuse via previder.nl/privacy-statement. In case you detect security risks, please contact Previder's helpdesk via 088 - 332 3355 or via email servicedesk@previder.nl.

Use of cookies?

By using our website, you agree to our cookies policy as shown below. This policy is based on and in accordance with the relevant provisions of the Telecom Act.

Cookies are created when your browser visits a specific website. That website sends certain information to the browser, which is converted into a text file. Each time the user visits that same website, this text file is retrieved. Cookies do not contain any information regarding a person's identity. The cookies we use are necessary for the functioning of the website.

Cookies can be deactivated by the visitor. This can be done through the settings of the internet browser. If cookies are switched off, some features will be disabled that make your site experience more efficient and certain services will not function properly.

Google Products

We also use a Google Analytics cookie and remarketing tag that performs analytics for statistical purposes. These cookies are used to monitor and evaluate the use of our website, looking at browser usage, number of new visitors and responses to marketing activities. All this enables improvement of our website, products and helpdesk. Please note that no information is used on the basis of which you can be personally identified. However, you can disable the Google Analytics cookie.

We also have an Adwords policy for online advertising in Google Search and Google Ads

Third Party Policy

We may offer services and products from third parties on our website. These have their own independent privacy policies. Previder is not responsible or liable for the content and activities of these third parties. Nonetheless, we seek to protect the integrity of our site and are available for feedback in any form.

Retention period information

The personal data we have processed from you will not be retained for longer than is necessary for carrying out the purposes for which they were collected by us. Previder will delete personal data when it is no longer required and in any case after expiry of the maximum retention period applicable under applicable law.

Changes to the Privacy Statement

Previder reserves the right to change the contents of this Privacy Statement. You can always find the current version of our Privacy Statement here.

This version is valid as of 15 May 2018.

Rights regarding your data

You have the right to access, rectify or delete the personal data we have received from you. You can also object to the processing of all or part of your personal data by us or one of our processors. You also have the right to have us transfer the data you have provided to yourself or on your behalf directly to another party. We may ask you to identify yourself before we can comply with the aforementioned requests.

Should we process your personal data on the basis of your consent to do so, you always have the right to withdraw this consent.

Complaints

If you have a complaint about the processing of your personal data, please contact us directly. If we cannot work it out with you, we will of course find this very annoying. You always have the right to lodge a complaint with the Personal Data Authority, the supervisory authority in the field of privacy protection.

Responsible Disclosure

At Previder, we consider the security of our systems very important. Despite our concern for the security of our systems, there may still be a weak spot. If you have found a weak spot in one of our systems, we would like to hear about it so that we can take measures as quickly as possible. We would like to work with you to better protect our customers and our systems.

Click here to go to the Responsible Disclosure page.

Contact details

If there are any questions about this privacy policy, please contact us using the details below.

Previder BV
Expolaan 50
7555 BE Hengelo
info@previder.nl
(+31) 88 - 332 33 33