A flying start: Lighthouse and Previder celebrate a successful migration

Lighthouse Software

Lighthouse believes in the power of technology to measurably improve the quality of care. Therefore, they develop and implement smart software solutions - DashboardManager and QuestManager - that help healthcare institutions gain insight into patient health and treatment, work more efficiently and achieve better outcomes.

QuestManager is an integrated solution for healthcare organisations to perform diagnostic, quality and effect measurements. The acquisition of this solution, originally owned by Philips, was the perfect time for Lighthouse to find a new hosting partner. 'On 11 July 2023, the time had come: Lighthouse officially acquired QuestManager from Philips. In line with this important milestone, it was essential that our customers seamlessly transitioned to Lighthouse's new hosting environment. As an indispensable tool for healthcare providers interacting with patients, QuestManager must be available 24/7 to all those involved in a healthcare journey. Therefore, it was crucial to select a hosting partner that could guarantee not only a stable, but also a secure environment,' said Lighthouse.

Previder is strengthening Lighthouse in terms of infrastructure and management, allowing them to fully focus on the development and optimisation of QuestManager for healthcare customers. With a powerful, scalable and secure cloud platform - including managed firewall and backup - Previder acts as the extension of Lighthouse's IT infrastructure. Together, we create an efficient, secure working environment that is accessible anytime, anywhere, allowing Lighthouse to fully focus on its core business: delivering high-quality healthcare solutions.

Close and transparent collaboration

The collaboration between Previder and Lighthouse is extremely pleasant, both personally and strategically. As we both provide services to the healthcare sector, our collaboration transcends the traditional customer-supplier model. We operate as true strategic partners and work closely together, aiming to improve healthcare by delivering innovative IT solutions that advance the healthcare sector and improve the quality of care. With a key commitment, to provide Lighthouse with the best possible service and high-quality experience. And with success: 'After choosing Previder, we started migrating our customers to the new platform in the following months. Previder proved to be an indispensable partner in this, supporting us from start to finish, both during preparations and implementation. Thanks to the close and transparent collaboration with Previder, the migration went smoothly and in a structured manner. Lighthouse received all the necessary support and guidance, so our customers experienced relatively little disruption from the switch. Now, several months later, we are extremely satisfied with our choice of Previder. The performance and availability of the hosting environment are stable and our customers are content with the stability and operation of our solutions'.

Successful future

Now that QuestManager's migration has been successfully completed, we can set our sights on new joint successes within the healthcare sector. Both domestically and far beyond! 'We are pleased to be working with a partner with whom we can continue to grow confidently from a solid foundation,' said Lighthouse.