Berla Lighting: a lighting on IT

"Berla Lighting provides turnkey luminaires, while customised lighting solutions are made in-house. The team specialises in making customised LED strips and providing bespoke cabinet lighting for prominent retail chains and shop-in-shops." Explains Alex. ‘To improve efficiency and optimise the technological infrastructure, we decided to look for a reliable IT party in the region.’

Digital workplace

After a thorough evaluation of several potential partners, Berla Lighting finally chose Global-e, which is now part of Previder. "During the selection process, we evaluated several important criteria, such as technical expertise, reliability, customer service, flexibility and cost efficiency. One of our owners knew someone at Previder. This IT provider met all these criteria and also offered a range of tailor-made IT solutions that matched Berla's specific needs." Says Alex.

Technical implementation

Before the implementation of Microsoft 365 and hence SharePoint, a meeting was convened with both organisations to conduct an ICT quick scan. The scan assessed the existing network infrastructure, including file servers and mailboxes, to produce an accurate proposal for the current situation. Based on the scan results, a comprehensive offer was developed with Microsoft 365 combined with a firewall and switch solution.

The collaboration between Berla Lighting and Previder took an important step forward with the migration of their IT systems. Throughout the process, Previder's engineers provided direct and efficient communication, ensuring a seamless transition. The ability to adapt quickly and maintain service continuity was paramount. The proximity of the two companies meant that any issues, such as the procurement of laptops during emergencies, could be resolved quickly and effectively.

Alex is satisfied: "By choosing Previder as our new IT partner, I am convinced that we can count on a reliable and professional cooperation. I look forward to implementing advanced IT solutions and improving the overall efficiency of our business processes. By choosing a local partner, we also ensure a fast response and personal support, which is essential for our daily operational needs!"

Successful telephony integration

Meanwhile, Previder has successfully and seamlessly integrated Microsoft Teams for telephony into the existing IT infrastructure. The Teams application is now being used not only in the office; Teams-certified hardware and intercoms have also been installed in the warehouse to enable mobile working and constant reachability.

This implementation, combined with a new fibre-optic internet connection, ensures Berla Lighting's reachability via Microsoft's ultimate collaboration platform. This ensures seamless integration with other Microsoft applications and services, such as Exchange Online and SharePoint Online.

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