More time for care processes through ICT outsourcing

The traditional ICT situation at Baalderborg Group

The Baalderborg Group had a fairly traditional setup with its own servers spread across two locations running various legacy ICT solutions. These were accessed by approximately 60 healthcare locations via different types of VPN and internet connections using Citrix. Keeping this complex ICT environment running required continuous attention in terms of management and support.

The Baalderborg Group therefore felt a growing need to outsource its operational ICT. This gave its own ICT staff much more time to focus on actually improving care processes. Management also sees outsourcing management as an important means of professionalising and improving the reliability and predictability of the ICT environment.

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Why choose Previder?

You can only move from reactive to proactive management if you invest in the right things with the right party. And in healthcare, this must of course also be at the right price. Previder quickly came into the picture when looking for a suitable ICT partner. Strampel: ‘I had already worked with Previder in my previous job and that was a very pleasant collaboration.’ During the initial discussions, it quickly became clear that Previder is a proactive ICT service provider with the right expertise and certifications. Strampel: "Previder understands the processes in healthcare and how important they are for the well-being of our clients. But ultimately, we chose Previder because we were able to make very clear agreements.