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Your IT also deserves factor 50!

Summer is traditionally a time to take a break. However, IT does not stop. Pieter de Haer, Portfolio Manager Managed Services at Previder, observes that organisations are looking for certainty during this period: continuity of management and the flexibility to fill temporary gaps.

Why are continuity and flexibility so important for your IT?

The holiday period often exposes an organisation's vulnerabilities. Employees are absent, knowledge is temporarily unavailable, but the systems must continue to run. With Managed IT Services, we take care of proactive management so that all infrastructure and applications continue to function stably. But there's more: sometimes you need people, temporarily or for a longer period of time, to supervise projects or clear backlogs. That's where Professional Services comes in," says Pieter de Haer.

"These services strengthen your organisation. Think of a cloud migration or a major infrastructure change. With PreFlex from Professional Services, we provide project leaders, engineers and/or consultants to supervise that process. During the summer period, secondment with PreFlex can be a solution for maintaining daily continuity in the department/IT infrastructure. At the same time, we ensure that the rest of the environment continues to run stably and securely through Managed IT Services. This means that you not only maintain control over the project side, but also over daily operations."

What do customers notice about this?

“Peace of mind. That’s perhaps the best way to describe it. The knowledge that Previder takes care of monitoring, incident handling and, if necessary, provides extra capacity. This can be through secondment, but also through flexible support or functional management. Customers appreciate that we understand both the technology and the people. So we don’t just deal with tickets, we also think along with them and understand the impact.”

Nobody wants to apply sunscreen after they've already been sunburnt!

Pieter de Haer - Portfolio Manager Previder

Is this also relevant outside of summer?

Absolutely. The labour shortage will not end after the summer. Many organisations struggle to find and retain good IT professionals. That is why we believe in a hybrid model: your basics are well taken care of with Managed IT Services, and you also have access to professional experts when you need them. This allows you to prolong that “holiday feeling” of peace and security, even when things get busy again.

Where can organisations start now?

Start with a chat or a quick scan of the IT environment. Take stock: where are you at risk? Where is knowledge being lost this summer? What projects are planned? We then look together at how best to fill the gaps: with flexible Managed IT Services, extra capacity via PreFlex secondment, or a combination of both. It's a shame to experience stress that you can easily avoid. And let's be honest... no one wants to apply sunscreen after they've already been burnt."